1- Definitions
1-1 "We, 'Our,' 'Us,' or 'Taleid' refer to the parent company of Taleid Website and its Services, Tamkeen For Training & Development in Egypt.
1-2 "Services" encompass Taleid software, the website, or any related services, collectively referred to as "Services”.
1-3 "You" denotes individuals using Taleid services as students, instructors (together as "Users"), the representing company, or the company registering you (collectively referred to as "You").
2- Binding Agreement
2-1 These terms of service, "Terms," bind you to the stipulations regarding the use of our Services. By utilizing any of the Taleid Services or clicking "Sign Up," you agree to adhere to all sections of these Terms. If you don't agree with these terms, refrain from using Taleid services.
2-2 These Terms and any updates or policies posted on Our Services constitute the full agreement between us and you regarding service usage, superseding any prior agreements, if any.
2-3 Compliance with all applicable laws is an additional agreement. This includes adherence to your country's laws considering illegal or prohibited content, along with those of third-party platforms.
2-4 Any illegal, void, or unenforceable provision found in these Terms or other posted policies on Our Service shall be separated from these Terms, not affecting the validity of the remaining provisions.
2-5 Any waiver of these Terms must be in writing. Our non-exercise of any right or provision doesn't imply a waiver.
3- Legal Capacity
3-1 Assurance of being over 18 is required. If under 18, commitment to using Services under parental or guardian involvement is necessary. Impersonation or unauthorized access is prohibited.
3-2 Multiple accounts for one User are forbidden, deemed a violation of impersonation or unauthorized access. This is a breach under the agreement.
4- The Service
4-1 Our Services permit students to enroll in recorded training courses provided by independent instructors. We provide a marketplace for both Students and Instructors. Accessing the Services is your responsibility, ensuring compliance with laws and regulations. You're solely responsible for all costs related to using our Services.
4-2 Payments for Services involve agreeing to pay associated fees and taxes. Failure of payment methods or overdue accounts may result in fee collection or service cancellation. Access to services may be withheld pending resolution of any due amounts.
5- Using the Services
5-1 Registration is required to use Our Services. You're responsible for maintaining the confidentiality of your account. Disclosing or sharing your account is prohibited. Unauthorized account use requires immediate notification. Logging out after use is your responsibility.
5-2 We're not accountable for interactions between Users. The Services are strictly for intended purposes. Prohibited purposes include recruitment, solicitation, and others as defined in the service section. Inappropriate content transmission or posting is forbidden.
5-3 Unauthorized content downloading, copying, or distribution is prohibited. If permitted on the website, files associated with courses can be downloaded. Embedding or framing the Services for circumvention is not allowed. Introducing harmful code is prohibited.
5-4 We don't manage or validate content posted on the Services and have no liability for its use. Users are accountable for any resulting harm. Links to third-party platforms are not controlled by us; we aren't liable for any related damages.
5-5 Use of Our Services doesn't imply any partnership, joint venture, agency, employment, or contractor relationships.
5-6 We retain the right to deactivate or delete your account for non-compliance with the Terms.
6- Content Rights and Trademarks
6-1 All elements on Our platform, such as software, designs, graphics, information, videos, and more, are subject to copyright.
6-2 By sharing content, you confirm having all the necessary rights, permissions, and licenses for the material, granting us permission to publish it. You hold responsibility towards third parties related to your content.
6-3 Upon paying fees, you gain non-exclusive access to the content; however, it doesn't grant ownership. We may terminate this access based on the termination clauses in our terms.
6-4 We do not screen content. Your usage is at your risk, and you should ensure compliance with laws before using any published content. Report any potential violations through our "Report Abuse" on the website.
6-5 Our trademarks are protected by trademark laws. You cannot use or modify them without our approval.
6-6 You can submit ideas to us, but not through our platform. We hold the right to use these ideas, as they're not confidential, granting us a perpetual license.
7- Prices and Payment
7-1 When you purchase our services, you agree to pay associated fees and allow us to charge your credit card. If declined, we might halt the processing of your order.
7-2 You're responsible for taxes, consulting a tax advisor before purchase. Prices might be rounded up or down based on our discretion.
8- Shipping and Delivery Policy
8-1 Digital certificates are available upon course completion. Printed certificates can be ordered, and delivery costs will be based on your location and quantity. Costs might change, but will be shown before checkout.
8-2 We select carriers for shipping. Additional costs due to user-selected carriers will be communicated. We reserve the right to deny delivery to certain countries.
8-3 Users pay duties, taxes, and other charges directly through customs. We strive to ensure accurate declaration of shipments.
8-4 Check order status using provided details. Printed certificates arrive within six weeks or based on the carrier. For delays, contact us via "Contact Us" for necessary action.
9- Cancellation Policy
When you purchase any of our Services by clicking or tapping the purchase button, you confirm your immediate credit request to your Account, therefore waiving any rights to cancellation.
10- Refund and Repayment Policy
We don't offer a refund policy or money back after purchase. However, if you believe you've experienced any form of cheating when purchasing our Services via our website, please inform us within one month of the purchase date using the "Contact Us" module on the website. After receiving your notification, we will review the case and respond within one month. Refunds are considered only when a clear case of cheating is confirmed. Notifications received after one month from the purchase date will not be considered.
11- Limitation of Liability
11-1 We do not provide warranties for our Services or the content on our website. We, our sponsors, suppliers, licensors, advertisers, and agents disclaim any warranty, be it express or implied. We do not guarantee uninterrupted, error-free, secure, virus-free, damage-free, or free of harmful components for your use of our Services or any services on third-party platforms. Your use of our services, including third-party services, is entirely at your own risk.
11-2 By registering on our website, you agree that neither we nor our subsidiaries, licensors, suppliers, advertisers, sponsors, employees, consultants, agents, or representatives are responsible or liable for any damages (such as loss of business, data, additional fees, or lost profits) related to our Services or available through third-party platforms. The maximum liability for all damages is the total amount paid by you to access our services. If you don't agree with this limitation of liability, please don't register. Registering means you agree. Any communication doesn't waive limitations of liability or create additional warranties. Services on third-party platforms may contain inaccuracies or errors. To report issues, use the "Contact Us" module with the subject, description, and URL. We'll respond within three months.
11-3 We schedule maintenance that might cause system outages, and unplanned outages may occur. We're not liable for any damage resulting from system outages, including data, transactions, and material loss.
12- Indemnification
12-1 You agree to defend and hold Taleid harmless, along with its partners, employees, officers, agents, licensors, representatives, and third-party providers, from any fees, losses, damages, expenses, or claims due to your breach. We may assume defense control in these cases.
12-2 Claims related to our Services or Third-Party Platforms must be filed within three months of the issue arising. Claims not filed within this period are barred.
13- Governing Law
These Terms and your Service usage are governed by Egyptian law, considered accepted and made within Egypt.
14- Notifications and Communications
By accepting these Terms, we may contact you electronically, either through our Services or email. You can request written notices within twenty-four hours through the "Contact Us" module and agree to cover the cost of sending these requested notifications.
15- Updating Terms
of Service
15-1 Periodically, we may revise these Terms. Taleid holds the right to alter these Terms at any time. If any significant changes occur, we'll inform you through noticeable methods like emails, website notifications, a website notice bar, or any other means via Our Services. These modifications take effect on the day of posting unless stated otherwise. Your continued use of Our Services following these modifications indicates your acceptance of the updated Terms, which supersede all previous ones.
15-2 Taleid reserves the right to amend the Services or cease their availability at any time.
16- Breach and Termination
16-1 We hold the right to terminate, suspend, modify, or delete any content on Our website, Service, or Your Account at Our sole discretion under the following circumstances:
In the event of a breach or violation of Our Terms on your part, we retain the right to take action without prior notice to You. In this case, You agree that We bear no liability to You, will not compensate You for any purchased product or service from Our Services, and You are not entitled to any refunds.
We retain the authority to take these actions for any reason or without any reason. If you're a Student in this case, We'll refund You (only the amount paid for accessing the course) for any course(s) purchased within the three months before termination, and We're not liable for additional fees or damages. However, if You are an instructor, We'll terminate Your right to offer Your content through Our Services, pay You outstanding amounts owed up to the termination date, but We may maintain access rights for the students who purchased your Course.
16-2 If You need to terminate Your use of Our Services at any time, You may request deactivation of Your account via the “Contact Us” module on Our website. However, if You're an Instructor, we may retain access rights for the students who purchased Your course. Upon termination, You relinquish all your rights (as a student) to access purchased courses or Your rights (as an instructor) to offer Your content through Our Services.
17- Agreement to Arbitrate and Class Action Waiver
17-1 Before initiating a formal legal case, please try resolving disputes by contacting Our team through the “Contact Us” module. Most disputes can be resolved in this manner.
17-2 You and Taleid Agree to Arbitrate. If a dispute remains unresolved, You and Taleid agree to settle any claims related to these Terms or any other terms posted on Our Services through final and binding arbitration. This applies to all claims under any legal theory.
17-3 Furthermore, if You or Taleid brings a claim to court that should be arbitrated or if either party refuses to arbitrate a claim, the other party can request a court to compel arbitration to resolve the claim. You or Taleid may also seek a court order to suspend court proceedings while an arbitration is ongoing.
17-4 No Class Actions. All parties agree to bring claims against each other on an individual basis only. This means that: (a) neither You nor Taleid can bring a claim as a plaintiff or class member in a class action or consolidated action; (b) an arbitrator cannot consolidate more than one person's claim into a single case or preside over any consolidated, class, or representative arbitration proceeding (unless agreed upon by both parties); (c) an arbitrator's decision or award only impacts the person who brought the claim and cannot be used to resolve disputes with other Users.
17-5 Arbitration will follow the Rules of Arbitration of the Egypt Chamber for Dispute Resolution.
